I just wanted to let you know that I was thrilled with my radiators thank you and please give my thanks to Dave. Thanks for all your help getting this work done.
Julia Jones – Farnham, Surrey
I’m dropping you a line to say that my plumber has started to re-install the radiators and they look stunning. Thank you and your team very much indeed…
Pippa Williams – Godalming, Surrey
Apologies for the lack of reply over the last week – we’ve started knocking the kitchen out, so it’s been a busy few days.
The rad’s arrived with no issues, I’ve only unwrapped one – but it looks superb, I’m really pleased that I went down the refurbished route instead of “new” replica’s, I don’t think they’d have been a patch on what you’ve supplied.
Likewise on the valves, I know I teetered on the “how much!!” for each set, but as I mentioned to my wife after examining the originals and a copy pair on-line, the devil is in the detail – which was apparent even from the on-line pictures. The valves you’ve supplied which are UK manufactured are simply stunning in terms of quality…. I know from what Dave said it’s a hard sell to convince someone over the ‘phone to spend the extra cash, when there’s something which looks similar at 2/3rds the price on-line.
I can honestly state that after taking the plunge and purchasing the valves, there’s nothing that can compare – and as Dave stated, the extra cost is justified. I’d already done my research but your company has just exemplified all the qualities that I appreciate – an excellent product, at a fair price, with excellent service and communication. I used the term “fair price” on purpose, I think you supply quality items that easily surpasses the reproduction versions, the reproductions are pretty much the same price as what you’re selling – but you have a semblance of provenance (they’re original) and they’re re-cycled. As discussed with Dave, when I work my way around the house – they’ll be future orders…
Richard Talbot Smith – Stockport, Manchester
Just a quick note to say…
Thank you so much for your service. I am really happy with my Rad, thanks also to Dave who is also very like me. I am a fussy person too and this makes your life a very busy one, and it is hard to find time for everything. But he did give me some time while I faffed around in his Toy Cuboard, and got some bits to play about with. So big thanks to him too, and it wont be too long I am sure until I am back routing through his stuff again…
Very pleased customer I am.
Thanks again and all the best for now
Grant McCaffetty – Bletchingley, Surrey
Just a couple of lines to say thank you very much for our lovely radiators, they are now plumbed in and absolutely chucking the heat out! We’re really pleased with them, and wanted to thank you and Emily, who has been particularly helpful when I was deliberating for ages over which radiators to have!
We will be in contact when we have saved up some pennies to order some more
radiators hopefully later this year.
Sara and Steve – Leigh on Sea, Essex
They arrived and are superb. Thank you so much for doing this so well. I am so pleased with the final outcome, the speed of the process, the quality of everything you did and the customer service you gave me-you guys hit the mark on everything. I can only whole-heartily recommend you to anyone that asks.
I will get some photos of them in situ as soon as I get them up and I will get the money transferred to you tonight.
Thanks again for the first class treatment throughout, I’d use you again in a heartbeat if only I had more rads! As it stands I have forwarded your details and some photos to three home builder buddies and will continue to do so to anyone who wants to hear.
All the best,
It arrived safely ( excellent delivery man) and is now installed and looking wonderful. Thank you.
We will definitely be returning to you for more rads over time
They look stunning and thank you and Dave for turning this around so quickly for me. Great service.
Kind regards, James
James Denny – Director